Call us immediately, if you think you or your Western Union® Netspend® Prepaid Mastercard® account may have been subject to fraudulent activity.

If you think you've received a fraudulent e-mail related to your Western Union® Netspend® Prepaid Mastercard®, please forward it to customerservice@wunetspendprepaid.com and we will investigate it for you. You'll receive an automated response to let you know we received your e-mail.

E-mail sent within the Western Union® Netspend® Prepaid Account Center is secure when you use the 'Secure Inbox'. However, e-mail you send to us through other means may not be secure - unless we advise you that security measures are in place prior to your transmitting the message.

Therefore, DO NOT send confidential information, such as Social Security or card account numbers to us via unsecured e-mail. Such communications should be sent to us via the 'Secure Inbox,' or you may call Customer Service at 1-800-214-5483 during business hours.

We are not responsible for the information provided by, or the security of sites linked to or from our website. In most cases, links to non-Western Union® Netspend® Prepaid Mastercard® websites are provided solely as pointers to information on topics that may be useful to the users of the Western Union® Netspend® Prepaid Mastercard® website. Third party websites may have different privacy policies and/or security standards governing their sites.

Fraud Protection begins with knowing your personal and account information is safe. Control your Information.

• Don't share your card account number or Personal Identification Number (PIN) with anyone. Don't write your PIN anywhere on your card, on any of the other materials that came with your card, or on print-outs of your card activity summaries. Always guard your card account number and PIN!
• If you use Western Union® Netspend® Prepaid Mastercard® Online Banking, don't share your username and password with anyone. Try to avoid writing it down and storing it somewhere where it can be easily lost. For more protection, change your password every 90 days and never use the same password for all of your online accounts.

The following features keep you informed of your card account activity. By accessing them, you will know if your card is being used without your authorization.

• Use the Western Union® Netspend® Prepaid Mastercard® virtual accounts feature to shop more securely. When you shop online or over the phone, you can use a temporary virtual account card number, expiration date, and security code that you can cancel after you use it.
• Check your Western Union® Netspend® Prepaid Mastercard® Online Account Center page on a regular basis, even if you are not using your card on a regular basis.

If you think something unusual is going on with your Western Union® Netspend® Prepaid Mastercard® account or if you receive a communication (email/phone call/text) that doesn't seem right, call the Customer Service number on the back of your Western Union Netspend Prepaid Mastercard (1-800-214-5483).

We utilize the same security features available to all Western Union® Netspend® Prepaid Mastercard® cardholders. For this reason, you can access additional information on how to protect yourself and your personal information by visiting www.wunetspendprepaid.com.